How to tell your brand’s story across channels

Ben Larsen
10 min readOct 10, 2024

Lessons from journalism about consistency, tone, and engagement, and how these apply when managing both marketing and digital experience touchpoints.

Photo by Roman Kraft on Unsplash

In today’s crowded and competitive marketplace, the ability to effectively tell a brand’s story is more crucial than ever. Both B2B buyers and consumers are bombarded with countless marketing messages and advertisements, making it challenging for brands to stand out and connect with their target audience.

However, by leveraging the power of storytelling, brands can cut through the noise and create a lasting impression across all relevant touchpoints.

Storytelling is a fundamental aspect of human communication

Storytelling has the unique ability to evoke emotions, build trust, and forge meaningful connections between a brand and its customers. When done right, brand storytelling can inspire, educate, and entertain, ultimately driving brand loyalty and advocacy. By sharing the brand’s history, values, and unique selling proposition through compelling narratives, marketers and digital experience professionals alike can create a deeper emotional resonance with their audience, differentiating their brand from…

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Ben Larsen
Ben Larsen

Written by Ben Larsen

Sportswriter turned marketing leader. Writer/builder/thinker. I talk brand journalism as marketing, ghostwriting, podcasting, fatherhood & more.